Frequently Asked Questions

Here are some of our Frequently asked questions.

The delivery time for liquor can vary based on factors such as your location, traffic conditions, and the time you place your order. Our aim is to deliver orders within 25-35 minutes of order confirmation. However, during peak periods or inclement weather, delivery times may be slightly longer. Rest assured, we will keep you informed of any delays and provide updates on the estimated delivery time. If you have any concerns or questions about your delivery, please do not hesitate to contact us for more information.

We accept various payment methods for delivery orders, including credit and debit cards. Currently, we accept Visa, Mastercard, and American Express. You can securely enter your payment details during the checkout process on our website. If you have any inquiries or concerns regarding payment methods, please feel free to contact us.

Absolutely! We offer both in-city and out-of-city liquor delivery services for your convenience. Our in-city delivery service covers all areas within the city limits and generally takes 1-2 hours from order confirmation. With our out-of-city delivery service, you can order liquor from our store and have it delivered to locations outside the city limits. Delivery times for out-of-city orders may vary depending on the location and distance from our store. Our goal is to provide prompt and efficient service for all delivery orders, regardless of the delivery location. Should you have any questions or concerns about delivery, please do not hesitate to contact us for further information.

Certainly! You have the option to modify or cancel your delivery order after placing it. However, please note that there is a limited window of time in which we can accommodate changes or cancellations. If you need to modify or cancel your delivery order, please contact our customer support team as soon as possible, and we will do our best to accommodate your request. However, once an order has been dispatched for delivery, we may be unable to make changes or cancel it. We appreciate your understanding and cooperation in this regard.

Yes, we require ID verification upon delivery to ensure that all recipients of our liquor delivery services are of legal drinking age. Our delivery drivers are trained to check the ID of the person receiving the delivery, verifying that they are of legal drinking age. If the recipient is unable to provide a valid ID, we regretfully cannot complete the delivery. We take our responsibility to ensure the responsible consumption of alcohol very seriously and appreciate your cooperation in this matter.

If your delivery is delayed or does not arrive, please contact our customer support team as soon as possible. We will promptly investigate the issue and take appropriate action. In certain cases, delivery may be delayed due to unforeseen circumstances such as traffic, adverse weather conditions, or logistical challenges. We will strive to keep you informed about the status of your delivery and provide an estimated time of arrival whenever possible. If, for any reason, your delivery cannot be completed, we will work with you to resolve the matter, which may involve a full refund or rescheduling the delivery for a later time. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

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